Message from Arnaud Zannier, CEO

Dear Friends and Colleagues,

The wellbeing of our guests and team members has always been our utmost priority. We are focused on your health and safety without compromising the quality of your experience when you stay with us.

We are adhering to the latest information and protocols given by the world’s leading health experts and government authorities – including the World Health Organization – to maximize the effectiveness of our response.  

Please know that we are vigilantly monitoring the COVID-19 situation around the clock and have precautions in place to ensure a safe stay at all of our hotels and lodges.

We have been adapting our cancellation policy over the past few weeks to the evolving nature of this epidemic.

Our hotels and lodges are striving to meet the requirements as given by the WHO and relevant governmental institutions on hygiene and cleanliness. Our hotels’ and lodges’ health and safety measures are designed to address specific measures as per the guidance of local health authorities and the current situation in each country and region where we operate, covering everything from hand-washing hygiene and cleaning product specifications to guest room and common area cleaning procedures.

We are doing everything we can to provide a clean and safe environment, as what matters now is to stand united in order to overcome this crisis together.

SIgnature Arnaud Zannier
Arnaud Zannier, CEO Zannier Hotels